The Fine Print
Thank you for contacting Mustache Pete's Catering about your special event.
The information on this web site will explain much about what we can provide for
you. Our catering department will provide you with the highest professional
standards of catering and we are extremely cooperative in making your special
event the finest it can possibly be. While looking through this site, please
keep in mind the following points.
We do not "pencil-in" bookings. When you are ready to book our
services, we require a deposit of $300.00 to hold the date. Dates are booked
on a deposit only basis and not on the fact that we have been discussing your
event. For any given "busy" date we might be talking to several different
groups about their events. Not all decide to have an event and not all decide
to utilize our services. Hence, the only way we can proceed is when we have
your deposit.
This deposit is non refundable.
When you send your deposit, please include a brief note with the names,
addresses and telephone numbers of the bride and groom or contact person for
your group. Also, please note the date, time, place and approximate size of
your event. We will mail to you a receipt as confirmation of your booking so
that you can relax knowing that your caterer is on line. When we have
discussed all of the details of your event (no later than 90 days prior to
your event), you will be sent a contract with all of the details delineated.
Please sign and return the original. At this point, depending upon the size of
your event, we may also require a further deposit equal to 20% of the
estimated value of your event.
Two consultations are planned as part of the development of your event
plans. At least one of these must be at the event site. The initial
consultation, following your decision to book our services, is to discuss your
event in general terms and to prepare you for all of the questions which will
need to be answered regarding your event. The second consultation, at least 90
days prior to your event, is to establish all of the details of the event
including the menu, services which you wish for us to provide, etc. In
essence, all of the information needed to formalize the contract of services
for your event. You may wish to have other consultations as well, however,
these will be billed at $50.00 per hour for travel and consultation time. Call
to make an appointment with a representative and discuss your event
particulars.
**Missing a scheduled meeting without prior cancellation will result in
a consultation service charge of $50.00.
Ten days before the event, we will need your guarantee of attendance. You
will be billed for this amount and payment must be received no later than
three days prior to your event. Any extras in goods or services which cannot
be accounted for prior to your event, or any attendance beyond your guarantee
count will be deducted from your $300.00 deposit following the event. An
itemized statement and refund will then be mailed to you. We currently accept
cash, checks, or Visa/MasterCard. Credit card payment should be made in
person.
For all events which we serve, we will provide for 5% more meals than your
guarantee. We encourage you not to pad your count with "maybes". For
most events, for every guest that arrives without an RSVP, another who has
RSVP'd will be unable to attend. Your guests can enjoy seconds (buffet only)
until we run out or it is obvious that the days events are moving beyond the
dining phase. At that time we will close the buffet. Because we provide you
with percentages of food beyond your guarantee, provide your guests with
seconds (for buffets), health department standards, and our liability
insurance requirements, all leftovers are the property of the caterer.
If you are planning a gathering the following day for which you would like to
have food prepared, you can make arrangements for this food in advance. It
will be prepared and packaged for delivery to your home or readied for you to
pick-up.
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Pricing, Discounts and Up Charges:
The prices on this web site (except for the "Wine Country
Dinner" page) are based upon the average party between 126-250 guests.
The prices shown are subject to change based upon the specific conditions of
your site, special needs, and overall menu choices. Prices listed are based
upon your actual, guaranteed, adult guest attendance.
Children between the ages of 5-10 are charged half of the adult food
price. Children under 5 are free. You will be charged the appropriate service
style charge per place setting for the number of seats you have set up beyond
your guarantee, even for children. Plated, full service set-ups are charged
the same as a Diamond Service Buffet.
None of the listed prices include sales tax. Currently, a sales tax of
7.25% will be added to all goods and services sold to you.
Should you require rentals, we will gladly handle them for you. This
insures you, and us, that everything necessary for your event gets there in a
timely manner, eliminates the headache for you, and gives you only one check
to write. You will pay exactly the same as you would if you handled the
rentals yourself. We absorb a small discount from the rental company for the
service.
Because many sites within the region provide table and chair set-up for
you, we do not include this service in our pricing. If you desire for us to
provide for the set-up, breakdown, and janitorial of your event site, we will
happily provide this service for you at the price of $1.00 per person. This
covers set-up/breakdown of tables and chairs for the reception area and
general janitorial. Set-up of double chair events, events which require chair
movement from ceremony to reception area, or sites with extra janitorial
requirements may be charged extra for the labor.
We at Mustache Pete's Catering will be happy to help you with any of your
beverage needs. For non-alcoholic beverage requirements, beyond that which is
provided with your meal, such as sparkling cider, juices, sodas, mineral
waters, special punches, etc., a fee of $20.00 is added to your bill for
set-up. Ice is charged at $15.00 per 50lb. bag and the costs of your beverage
ware is extra and will be determined by the service level which you choose.
Because our services are designed for a somewhat generic site or banquet
hall, the prices shown are subject to extra charges for sites which require
more labor to set-up or serve. These costs, should they apply, will be
discussed upon viewing your specific site and learning of the details
regarding your event.
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Your Event Representative:
To avoid confusion, it is helpful to have only one individual with which
we converse regarding your event. This enables us to keep a clear and un-muddied
picture of what services and menu we are to provide for you. We will also ask
you to specify the only two individuals who will have authority to change the
agreed upon details of your event. These individuals will be specified in the
contract. We will also request a point of contact for the day of the event.
This will be the person that we interface with for all of the details of the
event while ongoing.
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